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How To Turn off Video Streaming Volume In Facebook on Android

In February this year, Facebook has announced a new feature in which Facebook videos will start automatically playing with sound as the user will scroll through News Feed in his profile. Previously users have to tap on the video to enable volume but now they will hear the volume when they will scroll to the video. The sound will fade as users’ scroll away from the video. Users are finding this feature annoying as it makes their Facebook browsing noisy.

Facebook does offer option to turn off video streaming volume. This post will explain the feature in context with Android devices. So here is what you need to follow:

  • The simplest way is to put your phone on silent mode. Facebook video feature works according to your phone settings. If you put your Android device on silent mode, you will not hear the video sound autoplay in Facebook.
  • Another option is to control your phone’s volume. Hold the volume button down to turn it off.
  • If you want a permanent solution for video streaming sound, here is what Facebook offers:
    • Open the Facebook Application.
    • Tap on the three horizontal lines at the top right corner.
    • Scroll down to ‘Help & Settings’ section.
    • Tap on ‘App Settings’ option.
    • Look for ‘Videos in News Feed Start With Sound’ option and move the slider next to it to the left side (turn off.)
    • You are done.

You just need to change this option once and you won’t hear sound for autoplay videos. If you want to listen to the video, just tap on it.

How to Stop Videos from playing automatically in Facebook News Feed

Along with turning off sound, you can also stop the automatic streaming of videos in Facebook News Feed. There are options to adjust video autoplay settings on mobile data and Wi-Fi connection, on Wi-Fi only or never autoplay videos.

Follow these steps on your Android phone:

  • Open the Facebook app
  • Tap on the three horizontal lines at the top right corner.
  • Scroll down and tap ‘App Settings’ option.
  • Tap on ‘Autoplay.’
  • Choose ‘Never Autoplay Videos’ or others if you want.
Important: If you can’t see the ‘Autoplay’ option in ‘App Settings’, log out and log in again. Issue will be resolved.


Videos will not autoplay when you scroll down to your Faceboook News Feed. If you want to see them, tap them to play.

Get in touch with Facebook support for any assistance.

Problems with Third party Apps Configuration in Yahoo Mail

Configuring email accounts with third party apps allow users to access their inbox offline. Outlook is one such third party email client that allows easy configuration of various email services such as Gmail, AOL, Outlook, Yahoo etc. It works fine with all of these except with few issues with Yahoo! Mail as reported by users. So, let’s have a look on how Yahoo Mail configuration issue can be resolved for Outlook third party client.

Changes in Yahoo! Mail

Yahoo blocks access on some non-Yahoo apps due to security concerns. This is the main reason why configuration issues occur with Outlook and Yahoo. Making these changes will resolve the issue.

  • Sign in to Yahoo mail account through your computer. All features are not available in the mobile version.
  • Move to your user name on upper-right corner in the mailbox and click on ‘Account Info’ in the drop down.
  • Select ‘Account security’ option on the left side panel.
  • On the right side panel, scroll down and look for the option ‘Allow apps that use less secure sign-in’ and move the slider to turn it ON.

Outlook Configuration Settings

Note: These instructions works with Outlook 2013

  • In Outlook, go to ‘File’ menu. Select Info>Add account.
  • Click on ‘Manual setup or additional server types.
  • Click ‘Next.’
  • Select IMAP and then click ‘Next.’
  • Complete the form that you see taking reference from the following table:
Your Name Provide your first and last name.
Email Address username@yahoo.com
Account Type IMAP
Incoming mail server imap.mail.yahoo.com
Outgoing mail server (SMTP) smtp.mail.yahoo.com
User Name username@yahoo.com
Password Yahoo password. Create an app password in case Two-step verification is enabled.


  • Check mark the box in front of ‘Require logon using Secure Password Authentication (SPA)’
  • Click on ‘More Settings’ option.
  • Tap on ‘Outgoing Server’ tab and then tick ‘My outgoing server (SMTP) requires authentication’ option.
  • Tap on ‘Advanced’ tab and check if the information there matches with the following information. If not, make sure it does.
    • Incoming server (IMAP) – 993
    • Use the following type of encrypted connection – SSL
    • Outgoing server (SMTP) – 465
    • Use the following type of encrypted connection – SSL
  • Click ‘OK.’
  • Click ‘Next’ and wait for communication establishment. When the task gets completed, you will see ‘Close’ option. Click it.
  • You will now be able to use Yahoo! Mail through Outlook.


Get in touch with Yahoo Mail technical support expert if you see any error during the process.

Receiving Emails from Blocked Email Addresses in Yahoo

Do you see emails from blocked email addresses in your Yahoo! Mail account? This happens if the sender alters the ‘From:’ address and your have blocked the wrong email address by mistake. So, you can resolve the issue with following steps:

Section 1: View Email’s full header

An email’s full header includes information about the true sender and how it was routed and delivered to your inbox. So, with full header you can check if the sender’s email address is blocked.

  • Open the email whose sender you want to block.
  • Click ‘More.’ You can find the option in the toolbar above the mail and at the end of the mail.
  • Now from the drop-down, select ‘View Raw Message.’
  • A new page will open on the same or new tab. You will see a lot of coding.
  • At the beginning of the raw message is the full header. You will find the true address in front of ‘Return-path:’ or ‘From:’
  • Make sure you have blocked the same address as in the ‘Return-path’ or ‘From:’ field. See if it matches with the ‘From:’ address you see in the email message. This is the true sender’s email address.

Section 2: Block the Email Address

Now that you have spotted the true email address of the spam email, block it using the following steps:

  • Move your mouse over the ‘Settings’ icon at the top right corner of mailbox. Select ‘Settings’ from the drop down.
  • Click on ‘Blocked Addresses’ option on the left side.
  • Enter the true email address you have just figured in the above section in the ‘Add an address’ field.
  • Click ‘Block’ button.
  • Click ‘Save’ to apply changes.

You can block up to 1000 email addresses anonymously in Yahoo! Mail.

Section 3: Set Filters

Move unwanted emails directly to ‘Trash’ with Yahoo! Mail filters. You can create up to 1000 filters.

Please Note: A new filter will only apply to future emails you receive.


  • Go to ‘Settings’ icon on the top right corner.
  • Select ‘Settings’ option from the drop down.
  • Click ‘Filters’ option from the left side panel.
  • Click ‘Add’ on the right side panel. Enter a filter name.
  • Add the filter criteria correctly.
  • Select a folder where you want to move the email.
  • Click ‘Save.’
  • Click ‘Save’ again.

Follow the steps in first section and then any one from section two and three. You will not receive emails from blocked email addresses any more. If the issue still continues, contact Yahoo technical support team.

How To Recover Windows Live Mail Account Password?

We understand how frustrating if you are not able to access your Windows Live Mail account. Maybe you are entering the wrong password, or you caps lock key is on, maybe someone hacked your account and changed the password. Well, there can be numerous reasons behind not being able to access your email account.  Whatever be the reason, the question is how to recover Windows Live Mail Account Password now?

The answer is very simple – Simply reset your password!

Below we have provided step by step guide to regaining the access to your Windows Live Mail account. Just follow the steps and your account will be back to business.

Steps to Recover Windows Live Mail Account Password

1.) Go to Mail Windows Live account through a web-based interface. From here you will be able to reset your password and then you will be able to access your Windows Live Mail account from your desktop.

2.) Enter your user id (email, phone, or Skype) and click on “Next” tab.

3.) On the “Enter Password” page will appear. Click on the option “Forgot my password”.

4.) On the next screen, three options will display. You will need to choose any one from them:

  • I forgot my password
  • I know my password, but can’t sign in
  • I think someone else is using my Microsoft account

5.) Choose any one of these options and click on “Next” tab.

6.) Now, you will need to enter the captcha as shown and click on “Next” tab.

7.) Next, you will be asked to select any one option out of the three:

  • Email akki036@gmail.com
  • Text ********56
  • I don’t have any of these

8.) Select any one of these and confirm your action. After clicking next, you will receive a code on your email/phone (if you select any of the above two options in step 7). Enter the code on the next screen and click “Next”. You will get to “Password Reset” page.

9.) In case you select “I don’t have any of these” options in step 7, you will be directed to a new page where you will be asked to enter any alternate email id to receive the code. Simply enter the code on the subsequent screen. You will get to “Password Reset” page.

10.) Now, create a new password and you are done! Now you can try accessing your Windows Live Mail account password.

If you find difficulty following the above-mentioned steps, or if you are facing any other sort of issues in your Windows Live Mail account, give our expert a call on our toll-free number. They will help you in the most suitable manner to come up with a solution. Apart from calling, you can drop an email or you can have a direct conversation via a live chat session. Our services are available 24 hours 365 days, so feel free to get in touch with us anytime.

How To Recover Missing Email Or Contact In Yahoo?

If you are looking for your missing emails or contacts in Yahoo mail account, then this is your guide to retrieve emails and contacts. A lot of users face the issue of not being able to recover their missing email and contacts in Yahoo mail. Yahoo understands this fact and importance of your data and lets you retrieve your deleted or missing contacts and emails by following certain recovery steps. Below you will find the steps for accessing your email and contact in Yahoo mail.

Recover Contacts in Yahoo Mail

To retrieve all your missing contacts, you can either go for recovering individual contacts or restoring to a backup point. But remember, Yahoo lets you restore contacts that were deleted within last 30 days. Here are the steps:

  1. Go to your Yahoo Mail account and click on the “Contacts” icon.
  2. Now, click on the “Deleted Contacts” tab located in the left column.
  3. Find the contacts from the list that you want to add back in your account. In case you don’t find the contacts in the list, you can click on the option “Restore from backup”.
  4. A window will open where you will be asked to enter the date from where you want to restore address book.
  5. Click on the “Restore” tab or “Restore Contacts” to add them back in your contact list.
  6. Click on “Done”.
  7. However, in case you are looking to restore your entire contacts list, you should know that doing so will delete all your contacts that you would have added since the date which you select.
  8. To do this, go to Yahoo Mail and click on the “Contacts” icon on the left.
  9. Then locate and click “Actions”.
  10. Next, click on “Restore from backup”.
  11. Select a date from where you want to restore your contacts and click on “Restore” tab.

Recover Emails in Yahoo Mail

To recover your missing or deleted emails in Yahoo Mail, follow these steps:

  1. Open your Yahoo Mail account and go to “Trash” folder.
  2. Open the message which you want to restore.
  3. Then click “Move” in the Yahoo Mail toolbar.
  4. After that, select “Inbox” or any other folder where you want to move that particular email. Alternatively, you can also drag and drop the email to any folder.
  5. However, if you are looking to recover emails that are gone from your Yahoo Mail account in last 24 hours or if you are looking for ways to undelete messages from your emptied “Trash” folder, then firstly you need to download or forward all messaged received in past 24 hours.
  6. After that click on this link- Yahoo! Mail Restore Help Form and follow the instructions.

So, this is how you can recover missing emails or contacts in Yahoo Mail. If you are looking for further assistance or facing trouble in following the above steps, give us a call on our toll-free number, or send you query on our email or have a one on one session with our Yahoo Mail expert via live chat to get the solution for your problem.

We are a third party Yahoo Mail customer service provider. Our services are available 24/7, so feel free to get in touch with our expert for any Yahoo Mail related queries or services.

File Attachment Is Failed In Yahoo Mail Account

As Yahoo mail is widely used in many business organizations, sending or receiving files through it is a very common operation. But, due to different reasons, a lot of users find it difficult to send an email with an attachment.  The reasons can be anything from browser issues to Yahoo’s own technical errors causing attachment to fail. Through this post, we will help you troubleshoot the issues easily and quickly.

Steps to Troubleshoot File Attachment Error in Yahoo Mail Account

  1. Disable Shockwave Flash Add-on

Disabling the Shockwave Flash Add-on can help resolve the issue in most of the cases. To disable Flash:

Chrome: Type chrome://plugins address bar and press enter. Now locate the Flash player in the list of Plugins. Simply disable the Flash.

Firefox: Go to main menu (three horizontal lines) in Firefox and click on it. Locate “Add-ons” in the menu and click on it. In the next page, locate and click on “Plugins”. Find “Shockwave Flash” and disable it.

Internet Explorer: Click the gear icon and select “Manage Add-ons”. Click on the Show box and click “All Add-ons”. Find “Shockwave Flash” under “Microsoft Windows Third Party Application Component”. Disable it.

Now try to attach the file in your Yahoo mail account.

  1. Restrictions on File
    Yahoo mail is known to refuse files that have special characters in its name such as “!@#$%^”. Consider removing such characters if your file’s name contains.
  2. File Size
    Yahoo mail lets a user attach a file with a size no more than 25MB.  Consider revising the size of your attachment if it is more than the specified size.
  3. Antivirus Issue

Sometimes your Anti-virus may also restrict the attachment to get uploaded in a mail. It is suggested that you disable temporarily and then try to attach the file. If still, you are not able to upload the file, turn on your Antivirus and scan your system for any virus or malware as they can also interfere with the attachment process.

The above troubleshooting steps should help you attach files in your Yahoo mail account. For any further information related any issues for your Yahoo mail account, you can give us a call at our toll-free number or you can email us the problem you are facing. Also, we offer support through live chat.

We are a third party Yahoo mail customer support service provider. Our services are available 24/7 and our experts are proficient in their respective job. Be it file attachment issue, hacking of your Yahoo account or any other small or major issues with your Yahoo mail account, our experts are always here to cater you with the best possible solutions.

Call us today!

Facing Problem With Yahoo Email IMAP & POP Setting

In order to send and receive emails from Yahoo Mail with the help of any other software or email client on mobile phone or desktop, one needs to add Yahoo Mail Server setting. These server settings are important as they will allow other email clients to interact with Yahoo mail server.

To receive emails from Yahoo mail, you can either go for IMAP or POP server setting. Although it depends on individual choice, it is recommended to go for IMAP instead of POP as it is considered more secure and keeps a copy of the email in Yahoo Mail. If you are looking to setup Yahoo Mail in Outlook, you can do the same by following these steps:

  1. Open Outlook and click on “File” option and then select “Add Account” button.
  2. Now, on the next screen, select “Manual Setup or Additional Server Types” option.
  3. After that, select the “POP or IMAP” option and hit “Next”.
  4. You will see a “POP and IMAP Account Settings” Here you will need to enter all the information related to server and log in manually.
  5. Start by entering your name and your email address in the corresponding box. Then, change your account type to IMAP.
  6. Then enter “imap/mail.yahoo.com” in the text box next to “Incoming mail server” and “mail.yahoo.com” in the text box next to “Outgoing mail server”.
  7. Now, under “Logon Information”, you need to enter your complete email address and password.
  8. Make sure that your check the box next to “Require logon using Secure Password Authentication”. After that click the “More Settings” button.
  9. Go to “Outgoing Server” tab and check the box next to “My outgoing server (SMTP) requires authentication”. Now go to “Advanced” tab.
  10. Under “Advanced” tab set the value of “IMAP” port to “993” and “SMTP” port to “465 or 587”. And make sure you select “SSL” for the type of encrypted connection for both “IMAP” and “SMTP”. Click “OK” and you will see that Outlook is performing an email test automatically.
  11. If everything would have been configured precisely, you will notice green checkmarks in the window. If not, review the changes you made.
  12. However, if you want to use POP3 setting instead of IMAP, you can do that by making certain changes in the “POP and IMAP Account Settings
  13. Set “Incoming mail server” to “mail.yahoo.com” and “Outgoing mail server” to “smtp.mail.yahoo.com”. And, make sure you change “Account Type” to “POP3”.
  14. And under “More Settings”, set “Incoming Server (POP3)” port to 995 and “Outgoing Server (SMTP)” port to 465 or 587.
  15. Make sure you check the box next to “This server requires an encrypted connection (SSL)” and also select SSL as the “type of encrypted connection”.
  16. Also, make sure you check the box next to “My outgoing server requires authentication” under “Outgoing Server” tab.
  17. Like in IMAP, here also Outlook will perform an email text automatically.


So, this is how you can resolve the issues of IMAP & POP Setting with Yahoo email. However, if you are looking to set up Yahoo mail with any other email client or device other than the Outlook, contact us and we will guide you in detail for the same. Apart from that, if you are having any sort of other issues related to your Yahoo mail account, our team of experts is available round the clock to help you resolve your issue quickly and efficiently. We can be reached via Yahoo customer care support toll-free number, chat and live mail whenever you want. We assure to serve you with best in class services.

Why Is Yahoo So Slow And Taking Forever To Load?

Yahoo mail is among the top email service providers in the world. It has millions of users located in different parts of the world. The user-friendly interface and functionality make its preferred choice of many users. It is widely used at both professional and personal level. However, users sometimes experience a variety of issues with their Yahoo mail account like the sign in issue, password reset, hacking and many others. One of the issues which really annoy users is that sometimes emails doesn’t respond or are extremely slow in Yahoo. Things become more frustrating if you need to access your email urgently. While there can be different reasons from slow network to technical issues at Yahoo’s end, you can try the following tips and tricks to troubleshoot the problem by yourself.

  1. First, make sure that the problem is not due to your network. Check if your internet connection is fast enough to load mail.
  2. Make sure you are using the latest web browser. Look for updates (if available) in your web browser.
  3. Clear all temporary files, cache, cookies and also disable browser plugins. For different versions, there are different ways to do it. You can search over the internet if you are not able to perform the action. After that restart your computer.
  4. Ensure that you have enabled JavaScript.
  5. Reduce the number of emails displayed in a single page of your Yahoo mail. Locate for the option under settings of your Yahoo mail web page.
  6. You can also use third party email clients like Mac Mail, Sparrow or Thunderbird.
  7. You can also switch to Basic View for faster loading of your Yahoo emails.
  8. Disable your antivirus, firewall products and antispyware temporarily.
  9. Try to open your Yahoo mail account on another computer or mobile device.
  10. Reset the settings of your browser to default.

Performing the above actions should solve the slow loading problem in your Yahoo mail account. In case you are not able to overcome the issues or you are also facing some other issues in your Yahoo mail, give us a call right away.

We are a reliable and fervent third party Yahoo Mail customer support service provider having a team of qualified and experienced professionals. Our team possesses ample experience and skills in bringing the best possible solution for all your Yahoo mail related issues efficiently and quickly. Our Yahoo customer care technical support team are available round the clock via our toll-free number, email and live chat. For any assistance, we are just a call away from you.

Account Setting Is Not Saving In Yahoo Mail Account

If you have found your Yahoo mail account with some suspicious activities like emails sent or purchases made from your account, it can be a case of hacking. In such case, usually, you are suggested to change your password and add extra security layer like enabling two-step verification. This undoubtedly helps in making your Yahoo Mail account more secured and protected as if anyone tries to hack or log in to your account, he/she will need to answer the security question or enter the code received on your registered phone.

Moreover, if you will be using Yahoo Mail in your Smartphone, it is best to sign out and sign in again using the new password and two-step verification. Performing this action in Android may not cause trouble adding your email back but if you are using Apple devices like iPad or iPhone, you may face server unavailability error message or unable to save the new password when trying to add back your Yahoo Mail account.

This issue arises mainly due to the two-step sign-in verification. You can resolve this problem by following these steps:

  1. Open your Yahoo Mail account and locate the setting option on the top right corner.
  2. Now go to “Account Info” tab and then go to edit your account info.
  3. Next, select “Manage your app password”, a new page will display.
  4. In this page, locate the Manage your app passwords box and type “my iphone mail” then click on generate a password.
  5. A password will be generated which you will need to enter on your iPhone or iPad for whichever device you require it.
  6. After generating the password, go to “Setting” option on your iPhone and then go to “Emails, Contacts, Calendar”.
  7. Now, tap on Yahoo account information and erase the old password and enter the newly generated password.

Now, you will be able to save Yahoo Mail account on your iPhone or iPad. If this solution doesn’t help you save your Yahoo Mail account in Apple Device, you can ask for the assistance from our experts. Our team of experts possesses all the skills and technical knowledge of Yahoo Mail and thus is capable of bringing the best possible solution for any Yahoo Mail related issues. Our communication lines are available round the clock, so be it the middle of the night you need assistance or early in the morning that you face issue with your Yahoo account, we are available all the time for your convenience. You can get in touch with our experts via our Yahoo customer support service toll-free number, email and live chat as well.

Call us today!

Unable To Access Emails Due To Unknown Reasons In Outlook

outlook email not working

Are you unable to access emails in your Outlook Account? This means you must not be able to send or receive email messages through your Outlook account. Here are the possible causes for this issue with their solutions:

Outlook doesn’t have connection to Internet

Make sure the computer is connected to Internet. Use your web browser and check if you can access any website.

Check if Outlook is online. Go to Outlook ‘File’ menu and make sure ‘Work offline’ option is not checked.

SMTP Authentication Issue

Some POP and IMAP e-mail accounts requires SMTP (outgoing mail server) authentication. Turn on SMTP authentication for your account.

  • Go to ‘Tools’ menu in your Outlook account.
  • Select ‘Accounts’ or ‘Account Settings’ option from the drop down.
  • Select your account. Under ‘Outgoing server’ click ‘More options.’
  • An Authentication pop-up menu will appear, select authentication type and type-in your password.

Firewall Issue

If your ISP (Internet Service Provider) or network has a firewall, it will block connection to SMTP server. This will cause issue in accessing emails.

Ask your ISP or network administrator to provide any alternate SMTP server if possible. This will allow you to use your POP or IMAP account through the alternate server.

In case you have address of any SMTP server, add it to your account settings following the steps mentioned below:

  • Go to ‘Tools’ menu and click on ‘Accounts.’
  • Select your account and in the Outgoing server box; type the alternate server’s address.

Incorrect Account Settings

Verify that your account settings are correct. Do this:

  • Go to ‘Tools’ menu and click on Accounts from the drop down.
  • Click on your account and check if the e-mail address, user name and password entered are correct.

If your account doesn’t work properly, check the configuration steps provided by your email service provider. Your account might require Secure Sockets Layer (SSL) to work properly.

Proxy Server Requirement

In case you are using Internet over a network connection, you might need to specify a mail proxy server. Ask your network administrator for mail proxy server. You can easily browse the steps to enter these settings in your computer’s System Preferences.

E-mail Server is Unavailable

Contact your email server provider or network administrator to check if the mail server is online.

You can share your issue with our Outlook support service helpline toll free. We will work on your problem to offer quick solutions. Toll-free number and live chat option can also be used to get in touch.