
One of the most annoying issues that you may experience in your Hotmail account is the error that reads “Sec_Error_Ocsp_Invalid_Signing_Cert”. You will generally see this error when trying to access your Hotmail account. While some suggest it to be a temporary error that occurs with Hotmail and Bing, it is also considered by some to be a misconfiguration of a security feature by Microsoft that mainly affects users who use Mozilla Firefox to access their Hotmail account. If you are facing this issue with your Hotmail account, you can consider fixing it by following the information provided below.
Guide to Fix “Sec_Error_Ocsp_Invalid_Signing_Cert in Hotmail
When you need to access Hotmail (now Outlook), OneDrive, or any other Microsoft online services, you are asked to login to live.com. While the users who use Google Chrome or Internet Explorer are most likely to get directed to the login page to access the desired Microsoft service, however, if you are using Mozilla Firefox, you may see the following error page when entering the URL live.com in the address bar of your Firefox browser.
Secure Connection Failed
An error occurred during a connection to outlook.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
Misconfigure Security Feature (OCSP Stapling)
If you are seeing this error in your Firefox browser when trying to access your Hotmail account, the reason for it is most likely to be the misconfiguration of security features at the Microsoft’s end. The Microsoft has unintentionally misconfigured a security feature (OCSP stapling) on their servers, which is makes the Mozilla Firefox browser to send you an expired assurance about the validity of their certificate.
If this could be the reason in your case, you can consider following the instructions provided below.
- Open Firefox web browser on your computer and enter about:config into the address bar. If prompted, you may need to configure the info message. Doing so will open a page on your browser’s window.
- Once the page gets opened on your browser’s window, you will need to search for the preference named ssl.enable_ocsp_stapling.
- Next, you will need to double-click on it and the value of it to
- Changing the value to falsewill degrade a security feature in Firefox.
- Make sure to revisit here when Microsoft fixes the cause at their end to undo the change you made.
Use Any Other Web Browser
In case even after following the above-mentioned instructions,you are still seeing the “Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT” when accessing your Hotmail account, it is recommended to consider changing your web browser. Instead of using Mozilla Firefox to access your Hotmail account, you can choose browsers like Microsoft Edge, Internet Explorer, Google Chrome, or Apple Safari. As the Firefox browser users face this error, switching to some other browser should help you overcome the problem.
NOTE: Google Chrome can be a good option to use instead of Mozilla Firefox to access your Hotmail account as Chrome discontinued OSCP (not Stapling) sometimes back. So, you are most likely to not face the error in your Chrome browser.
Though it is not an actual cause of the error, however, not to leave any chances, it would be best to also keep your browser up to date. Also, it is suggested to clear the cache and cookies from your browser if by any chance you face the error in your browser (including Firefox). Below are the steps to clear cache for popular browsers like Google Chrome, Apple Safari, and Microsoft Edge.
For Mozilla Firefox
- Click on the Menu button in your Firefox browser.
- Next, select the “Options…” option and click on the “Privacy & Security” panel.
- Then, selectthe Clear Data option from the Cookies and Site Data
- After that, select the checkbox next to the Cached Web Content
- Then, press the Clear button and close the about:preferences
Clearing Cache from Apple Safari
- In theHistorysection of your Apple Safari web browser, click on the Clear History
- Next, select the particular time range for which you wish to clear your browsing history.
- Then, simply remove the cache for your Safari browser.
Clearing Cache from Google Chrome
- Click on theMore icon (three vertical dots) located on the top-right corner of your chrome browser window.
- Next, select theMoretools option and click on the Clear browsing data
- Then, choose the preferredtime range from the top to clearthe cache for a particular duration. If you wish to delete everything,select theAll-time
- After that, select the checkbox next to “Cookies and other site data” and “Cached images and files” option.
- Then,click onthe Clear data option to remove the cache and cookies.
For Microsoft Edge
- Open the Microsoft Edge browser and click on thethree dots icon located on the top-right corner.
- Next, you will need to select the History option from the menu and select the Clear history
- Then, select the checkbox next to Cached data and files and Cookies and saved website data
- Then, simply click on the Clear button to remove the cache for your Edge browser.
After that, simply follow the on-screen prompts to remove the caches from your Safari web browser.
Last Updated: December 8, 2020 by admin Leave a Comment
Troubleshooting Steps for ‘Can’t Logout of Facebook on Chrome’ Issue
“The Facebook menu button is not working on google chrome browser but does on other browsers and the Facebook app. I can’t logout of Facebook on chrome.” This can be frustrating when you can’t logout of your Facebook account on your parents’ computer or laptop. Your account might be at risk of being compromised.
If this has happened to you, we feel sorry for that and encourage you to go through this space for the troubleshooting steps. Or, if you have not been through this situation, we are glad. At the same time, we wish to alert you that this thing can happen to you, too. So, just read on to equip yourself with the best information to tackle the problem in the future and protect your privacy.
How to Fix ‘Can’t Logout of Facebook on Chrome’ Issue?
Will you believe this if we say that Chrome had to struggle to compete with Mozilla Firefox, Internet Explorer, and Safari browsers? Yes, this is hard to digest. Today, Google Chrome is, doubtlessly, the most popular web browsers in the world – with 70% of the global desktop users prefer using Chrome. Thanks to its easy-to-use interface, sleek design, safe & secure, high-speed, sync across devices, large extension base, integration with Google apps, tab management, powerful developer console, powerful inbuilt features, installing & uninstalling, and some amazing marketing effect from Google.
Seems like if you use Google Chrome, you would hardly have any issues. But, there are. Facebook users who access their accounts on Chrome have complaints of not being able to logout of their Facebook accounts on most occasions. Let’s dive deep and look for the troubleshooting steps below.
Did you manage to logout of your Facebook account on Chrome using the above steps? If that didn’t help, you may like to get in touch with the certified technicians. Dial the Facebook Customer Support Number for instant help. These professional staff will get rid of any issues within no time.
How to Fix ‘Can’t Logout of Facebook on Internet Explorer and Firefox’?
After Google Chrome, Mozilla Firefox and Internet Explorer are the other popular web browsers. Before Chrome was introduced, these two browsers were ruling the Internet world. If you still prefer these browsers and often access your Facebook account on one of these, the below-mentioned steps will help you do away with the logout issue. Follow them as mentioned –
Internet Explorer –
Mozilla Firebox –
Tips and Tricks to Logout of Facebook on Any Device
The below-mentioned steps will guide you to sign out of Facebook no matter what device you use.
That’s it! The steps are simple and straightforward. You may not need professional help to execute the technique. If still you need any help you can call Facebook customer support service number to fix your Facebook account.
Last Updated: November 27, 2020 by admin Leave a Comment
How to Fix Outlook Hotmail Connector Not Working?
Outlook Hotmail connector tool helps users to manage their Hotmail emails, calendar, and contacts. Microsoft is known for releasing the new versions of this connector from time to time. You may find your Hotmail connector to be not working as it should when there is a new version of the Outlook Hotmail connector available.
The recent version of the Outlook Hotmail connector has brought some important features that are quite useful for the users. If you are also facing a similar problem and looking to fix the Outlook Hotmail connector not working issue, you can go through the information provided below.
Features Introduced in Recent Version of Outlook Hotmail Connector
Now your blocked sender, safe recipient, and safe sender lists are synchronized between Hotmail and Outlook.
The Send/receive feature now functions the same way as it does for your other Outlook accounts.
You can find the Hotmail account status in the Outlook status bar.
You can apply rules to your Hotmail account in your Outlook email program, even when you have any other email account as a primary Outlook account.
The Drafts folder of your Hotmail account can be synchronized with the Draft folder of your Outlook program.
Now as you know the latest features of the Outlook Hotmail connector, you can follow the below-mentioned steps to fix the “Outlook Hotmail connector not working” issue. The following steps will guide in setting up the Outlook Hotmail connector tool.
NOTE: Before following the instructions provided below, it is recommended to uninstall the older version of your Outlook connector file. To uninstall the version, go to the Programs and Features section of your Windows Control Panel. Browse and find the connector to uninstall from your system. Once you have uninstalled it, you can follow the instructions provided below.
NOTE: You can add a desired name in the Your Name field as it will only be used by Outlook.
So, these are the steps that you will need to follow to fix the Outlook Hotmail connector not working. For live chat you can dial toll free outlook email customer support service number to fix your account.
Posted: November 12, 2020 by admin Leave a Comment
How to Backup Windows Live Mail Folder & Contacts in Windows 10?
Windows Live Mail is known for keeping your email data in a hidden folder located on your computer. You will generally find the Windows Live Mail data files store in the following location- C:\Users\[User Name]\AppData\Local\Microsoft\Windows Live Mail\. If you wish to back up the Windows Live Mail folder & contacts in Windows 10, you can follow the information provided below.
Guide to Backup Windows Live Mail Folder & Contacts in Windows 10
To Save and Export Your Email Messages (To Backup Windows Live Mail Folders)
NOTE: Make sure that you back up your email messages to a safe location such as your “Documents” folder. Also, make sure that you providean empty directory for the backup.
To Save Your Windows Live Mail Contacts
NOTE: When choosing a location to save the backup of your Windows Live Mail contacts, it is suggested to select a safe directory, such as the Documents folder.
To Restore Backups to Windows Live Mail
If you ever wish to restore the backups to your Windows Live Mail email program, you can do so easily by following the instructions provided below.
So, these are the steps that you will need to follow to back up your Windows Live Mail Folders and Contacts in Windows 10.
Last Updated: November 2, 2020 by admin Leave a Comment
How to Fix Outlook 2016 Instant Search Not Working Problem
An incredible inbuilt feature with Microsoft Outlook 2016, Instant Search allows users to search for calendars items, messages, specific emails, etc. quite effectively. Sometimes, this feature shows some error and eventually stops working. When it doesn’t work, it requires immediate fix. Here are the issues that you may encounter when it is not working.
You can try these steps out if the search bar remains invisible –
Fix Outlook 2016 Instant Search Not Working Issue
Read on to know how to ‘fix Outlook 2016 Instant Search not working’ issue.
You need to fix or rebuild the index and resolve the search issue in Outlook 2016. There are two ways to do it –
2. Using Outlook Index Repair Option:
Steps to Resolve Incomplete Search Results Problem:
We have got two ways to fix the incomplete search results problem.
Increase Email Sync Slider:
Allow Search to Display All Results: Outlook has limitation when it comes to showing or displaying the search results. Well, you can follow the steps below to see all results in Outlook 2016.
Repair Outlook 2016 Installation to Fix Greyed out Search Bar:
Fix Personal Folder Outlook Data File (.pst) Using Inbox Repair Tool: The default location of the Outlook data file (.pst) is C:\Users\YOURUSERNAME\AppData\Local\Microsoft\Outlook. When something goes wrong in the data file, you will encounter issues in search. Using SCANPST.EXE or an Inbox Repair Tool, you can analyze and repair the damaged file. To use the tool –
Hopefully, you have managed to resolve the issue. Your Outlook 2016 Instant Search option should be working perfectly fine now.
If you find any error, consider reaching out to the technicians at Outlook Customer Support!
Last Updated: October 23, 2020 by admin 2 Comments
How to Fix Facebook Scrolling Problem
“Scrolling through my newsfeed will hang Facebook. I can go down a page or so, and then the only way to continue is to exit out and re-launch the program. This happens every time I scroll”, writes Kathy, a Facebook user. Another user, Michael, wrote, “I can’t get my news feed to scroll down. Facebook is not letting me scroll down in the newsfeed.
When I get to the bottom of ~10 posts and select the “More stories” button nothing happens. Also, when I select an item in notifications it either doesn’t do anything at all, or just freezes. Please correct this Facebook. It does this on every browser I use on my desktop computer.” If you, too, are seeing a problem with Facebook appears in your web browser, maybe there’s a cache or temporary data issue. Read on to know how to fix the Facebook scrolling problem.
Learn Tips to Fix Facebook Scrolling Problem
Facebook is the most popular social media platform that allows users to stay in touch, share pictures and videos, and businessmen can advertise their products or services. Despite its sophisticated features, Facebook is not completely free from errors. One of the issues currently troubling many users is the Facebook scrolling problem.
Here’s a quick guide to fix the Facebook scrolling problem.
A few more solutions to try and fix the Facebook scrolling problem.
Contact Facebook Customer Support
If nothing works for you and your Facebook account continues to show errors, you should seek technical support from the industry-trained professionals. Facebook technical support is available round-the-clock.
Last Updated: October 8, 2020 by admin Leave a Comment
What Is Facebook Error 994 and How to Fix It?
Although Facebook boasts over 2 billion active users, many people stop complaining about various shortcomings. One such issue that Facebook users are dealing with currently is the error code 994. Are you, too, getting Facebook error code 994? Let’s quickly understand what this error 994 is and what measures you should take to fix it.
What Is Facebook Error 994 and What Are the Main Causes?
This particular Facebook error code 994 can be seen when a user tries to sign in to his/ her account. The message reads – “Sorry, an unexpected error occurred. Error code -994”. When the error pops up on the screen, it not only stops you from accessing your Facebook account but also irritates and tests your patience. Some of the symptoms of Facebook error 994 are –
So, what are the main causes of the Facebook error code 994?
Now that you know the causes and symptoms, you should better be careful while accessing your Facebook account. Pay adequate attention and stay away from using any malicious product.
8 Best Methods to Resolve Facebook Error Code 994
If you stumble upon this specific Facebook error code while trying to access your account, we bring you the underneath methods or techniques. Try these effective tips and you will surely do away with the issue. The methods are easy and can be used by anyone. Take a look –
If you still need technical assistance, contact Facebook Customer Support immediately!
Posted: September 14, 2020 by admin Leave a Comment
Easy Steps to Fix Facebook Error ‘Sorry, Something Went Wrong’
Facebook is your go-to social media platform. It remains the “single most effective social media marketing platform” and boasts being the most popular social network. Well, there’s no denying that Facebook is growing. It not only helps you get in touch with your old friends and colleagues but also allows you to buy, sell, and trade online. Despite all these amazing qualities, Facebook is not completely free from issues. One of the most common issues that troubles users is ‘Sorry, Something went wrong. Please try closing and re-opening your browser window’.
“Please help me to access my Facebook account. Whenever I try to login my account, I am getting this error “Sorry, something went wrong. Please try closing and re-opening your browser window” I have deleted the cookies of browser. Kindly do the needful.” – Not being able to access your social media account, i.e. Facebook account can be a bummer. It frustrates you when you don’t know what’s causing the error. ‘Sorry, something went wrong’ states no further explanation why this error has occurred. Well, you don’t need to panic at all. Your Facebook profile is safe, your personal information is secured, and there’s nothing wrong with it. Below, we have explained the easy steps to fix the Facebook error.
If you are an Internet Explorer user, here’s what you need to do.
You should be able to access your Facebook account without any error.
For Chrome users, the steps are as follows:
Need assistance? Reach out to the skilled and experienced professionals at Facebook Customer Service and avail of yourself round-the-clock customer support.
Last Updated: September 4, 2020 by admin Leave a Comment
How to Fix “Windows Live Mail An Unknown Error Has Occurred”?
Like any other program or application, Windows Live Mail is also prone to issues and error, Themost common error users experience in Windows Live Mail is the “an unknown error has occurred” followed by an error code. While the error can be caused due to different reasons, most of the users experience it when trying to delete or move their email conversations. If you are also seeing this error due to this reason, you can follow the workarounds provided below.
Ways to Fix Windows Live Mail “An Unknown Error Has Occurred”
Below are the four different workarounds that can help you overcome the “an unknown error has occurred” in your Windows Live Mail program.
Unlock the Stubborn Emails by Feigning Forwarding Multiple Emails
Though you can drag unwanted email messages to the Deleted Items folder one by one, it can be quite annoying if you wish to move/delete an entire conversation/folder or multiple conversations. If you will Feign forwarding multiple emails, it will unlock the stubborn emails and let you move or delete them easily. You can try to simulate forwarding multiple emails by following these steps:
Remove One Email at a Time
Move the Email to One Folder to Delete Them
Remove the Emails using Web Browser
As Windows Live Mail is known for using synchronization to retrieve your messages, any email you delete on the web, the same will also get removed from your application. Similarly, removing a message using the Windows Live Mail will also delete it on the web. So, if you are unable to remove an email using the Windows Live Mail app, you can use the web version to remove it. Below are the steps that you will need to follow.
So, these are the workarounds that you can follow to fix the Windows Live Mail “an unknown error has occurred”. For any further support you can contact Windows live mail customer service number to get fix your email problem.
Last Updated: August 29, 2020 by admin Leave a Comment
What Are Hotmail Server Settings for iPhone
There are two ways you can add your Hotmail account (now Outlook) to your iPhone – Automatic configuration and manual configuration. While the automatic configuration process requires you to only provide your Hotmail username and password, however, for manual configuration, apart from username and password, you also need to have the Hotmail server settings. These Hotmail server settings are necessary to set up your Hotmail account for sending and receiving emails, and they are based on either IMAP or POP settings. To know the Hotmail server settings for iPhone and how to set up your Hotmail account on iPhone, go through the information provided below.
Hotmail Server Settings for iPhone
For IMAP
For POP
SMTP Settings
Once you have these Hotmail server settings, you can follow the instructions provided below to set up your Hotmail account on iPhone.
If you select Configure Manually option
User Information
Incoming Mail Server Settings
Outgoing Mail Server Settings (SMTP)
If you tap on the Sign In option
NOTE:
So, now as you know the Hotmail server settings required for setting up your Hotmail account on iPhone, you can easily access and manage your Hotmail account. You can also dial Hotmail Customer Support helpline number for further assistance.
Last Updated: August 25, 2020 by admin Leave a Comment
How to Fix “sec_error_ocsp_invalid_signing_cert” Error in Hotmail?
One of the most annoying issues that you may experience in your Hotmail account is the error that reads “Sec_Error_Ocsp_Invalid_Signing_Cert”. You will generally see this error when trying to access your Hotmail account. While some suggest it to be a temporary error that occurs with Hotmail and Bing, it is also considered by some to be a misconfiguration of a security feature by Microsoft that mainly affects users who use Mozilla Firefox to access their Hotmail account. If you are facing this issue with your Hotmail account, you can consider fixing it by following the information provided below.
Guide to Fix “Sec_Error_Ocsp_Invalid_Signing_Cert in Hotmail
When you need to access Hotmail (now Outlook), OneDrive, or any other Microsoft online services, you are asked to login to live.com. While the users who use Google Chrome or Internet Explorer are most likely to get directed to the login page to access the desired Microsoft service, however, if you are using Mozilla Firefox, you may see the following error page when entering the URL live.com in the address bar of your Firefox browser.
Secure Connection Failed
An error occurred during a connection to outlook.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
Misconfigure Security Feature (OCSP Stapling)
If you are seeing this error in your Firefox browser when trying to access your Hotmail account, the reason for it is most likely to be the misconfiguration of security features at the Microsoft’s end. The Microsoft has unintentionally misconfigured a security feature (OCSP stapling) on their servers, which is makes the Mozilla Firefox browser to send you an expired assurance about the validity of their certificate.
If this could be the reason in your case, you can consider following the instructions provided below.
Use Any Other Web Browser
In case even after following the above-mentioned instructions,you are still seeing the “Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT” when accessing your Hotmail account, it is recommended to consider changing your web browser. Instead of using Mozilla Firefox to access your Hotmail account, you can choose browsers like Microsoft Edge, Internet Explorer, Google Chrome, or Apple Safari. As the Firefox browser users face this error, switching to some other browser should help you overcome the problem.
NOTE: Google Chrome can be a good option to use instead of Mozilla Firefox to access your Hotmail account as Chrome discontinued OSCP (not Stapling) sometimes back. So, you are most likely to not face the error in your Chrome browser.
Though it is not an actual cause of the error, however, not to leave any chances, it would be best to also keep your browser up to date. Also, it is suggested to clear the cache and cookies from your browser if by any chance you face the error in your browser (including Firefox). Below are the steps to clear cache for popular browsers like Google Chrome, Apple Safari, and Microsoft Edge.
For Mozilla Firefox
Clearing Cache from Apple Safari
Clearing Cache from Google Chrome
For Microsoft Edge
After that, simply follow the on-screen prompts to remove the caches from your Safari web browser.
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