Facebook generally doesn’t bother you with any kind of technical obligation at their end until and unless it has something to do with the security of your account. If you are receiving “You can’t use Facebook right now” notification on your screen, it is likely that you must have been asked to upload a Photo of Yourself and allow FB to check it before you are allowed to access your account. If you are seeing this message on your screen when trying to access your account, you may have to wait until Facebook reviews the photo you sent them. To know more about the problem and ways to fix it, go through the information provided below.
Guide to Fix – “You Can’t use Facebook Right Now” Problem
Facebook displays the “You can’t use Facebook right now” message on your screen when it suspects suspiciousness about your account. To prevent the security breach, it asks you to prove that you are not a robot by providing a “Selfie”. Upon successful verification of your selfie, Facebook allows you to access your account. In case you are unable to access your account and continuously seeing the “You can’t use Facebook right now” message when trying to access your Facebook account, you can consider taking the following measures.
- Your Account Might Have Been Temporarily Disabled
Considering a security threat to your Account such as sign-in attempts made to your account from different locations, Facebook may temporarily block access to your account and may ask you to prove your identity as the rightful owner of the account. So, make sure to have the required information ready when you are prompted to prove your identity.
- Your Account Was Reported
Every user is provided with the option to report anything they find inappropriate on the Facebook platform. If you have posted anything explicit or abusive on yours or someone else’s wall, your account might have been reported by one of the FB users. As Facebook takes such reported complaints seriously, your account might have been suspended. You can check your email account associated with your Facebook account for any email about such reporting. You will be guided by Facebook as to how you can recover your account and avoid getting reported again in the future. As multiple reports against your account can permanently terminate it, it is strongly recommended to avoid posting or commenting on anything prohibited by Facebook using your account.
- Always Use a Real Name
If you have been using a fake name for your Facebook account, you might be asked to use your real name for the authenticity of your account. If you fail to provide it or Facebook doesn’t verify it positively, your account might get suspended and you may see “You can’t use Facebook right now” message when trying to sign in to your account.
- Verify Your Account with Clear Picture
If you are being prompted again and again to provide a picture of yourself for the verification purpose, make sure to upload a clear picture with good lighting. Try not to upload a picture which is clicked in poor light and not-so-clear background. Make sure that the photo you upload shows your face correctly and it’s well within the permitted size. Also, it is suggested to upload the photo file in the JPEG format only.
- Wait for Sometime
After you are done uploading the photo when prompted to do so, you will need to wait for a couple of weeks before you can try to access your account. Facebook takes a week or two to verify your account and determine whether to allow you access to your account or not.
If even after following the above-mentioned instructions, you are unable to regain access to your Facebook account and it shows the status as disabled, you can submit a Request Form (//www.facebook.com/help/contact/260749603972907) to review your account. As you will go to this page, you will be prompted to enter your login email address or phone number in the provided field along with your full name.
Also, you will need to upload your ID which might be encrypted and stored by Facebook for up to a year to enhance their automated systems for identifying fake IDs. You can be assured about the privacy of your ID as it will not be shared or made visible to anyone on Facebook. In case you do not want your photo to be stored and used for improving automated systems for detecting fake IDs, you can make required adjustments in the identity confirmation settings. Turning this option off will make FB remove your ID within 30 days of submission or whenever you disable this option.
After you are done filling the required information, you will need to click on the Send button. Then, you will need to wait for the response from Facebook.
NOTE: You can submit this form only if your account is disabled for violating the Statement of Rights and Responsibilities of Facebook.
So, these are the different workarounds that can help you fix “You can’t use Facebook right now” error message in your Facebook account.