Troubleshooting Steps for ‘Can’t Logout of Facebook on Chrome’ Issue

logout facebook from chrome

“The Facebook menu button is not working on google chrome browser but does on other browsers and the Facebook app. I can’t logout of Facebook on chrome.” This can be frustrating when you can’t logout of your Facebook account on your parents’ computer or laptop. Your account might be at risk of being compromised.

If this has happened to you, we feel sorry for that and encourage you to go through this space for the troubleshooting steps. Or, if you have not been through this situation, we are glad. At the same time, we wish to alert you that this thing can happen to you, too. So, just read on to equip yourself with the best information to tackle the problem in the future and protect your privacy.

How to Fix ‘Can’t Logout of Facebook on Chrome’ Issue?

Will you believe this if we say that Chrome had to struggle to compete with Mozilla Firefox, Internet Explorer, and Safari browsers? Yes, this is hard to digest. Today, Google Chrome is, doubtlessly, the most popular web browsers in the world – with 70% of the global desktop users prefer using Chrome. Thanks to its easy-to-use interface, sleek design, safe & secure, high-speed, sync across devices, large extension base, integration with Google apps, tab management, powerful developer console, powerful inbuilt features, installing & uninstalling, and some amazing marketing effect from Google.

Seems like if you use Google Chrome, you would hardly have any issues. But, there are. Facebook users who access their accounts on Chrome have complaints of not being able to logout of their Facebook accounts on most occasions. Let’s dive deep and look for the troubleshooting steps below.

  • If you are using your Facebook account on Chrome and can’t logout because the upside down triangle icon isn’t taking any command, you need to leave the page right there.
  • Next, go to the three-bar icon in the toolbar (click that) and click on the “Settings” option.
  • Scroll down until you find the “Show Advanced Settings” option. Click on it and then click on the “Clear Browsing Data” option.
  • Now, from the drop-down menu, select “The Beginning of Time”.
  • Make sure each box has a checkmark and click “Clear Browsing Data”.

Did you manage to logout of your Facebook account on Chrome using the above steps? If that didn’t help, you may like to get in touch with the certified technicians. Dial the Facebook Customer Support Number for instant help. These professional staff will get rid of any issues within no time.

How to Fix ‘Can’t Logout of Facebook on Internet Explorer and Firefox’?

After Google Chrome, Mozilla Firefox and Internet Explorer are the other popular web browsers. Before Chrome was introduced, these two browsers were ruling the Internet world. If you still prefer these browsers and often access your Facebook account on one of these, the below-mentioned steps will help you do away with the logout issue. Follow them as mentioned –

Internet Explorer –

  • You need to right-click the tab toolbar and click “Menu Bar”. It will display the menu options.
  • Look for the “Tools” button and click on it.
  • You will have to click on the “Internet Options” option.
  • Press the “Delete” button (located under Browsing History). You need to uncheck the first box and check the rest. Click “Delete” when you are done.
  • Click “Okay” to close the browser and Internet Options.
  • When you reopen it, you will have logged out of your Facebook account.

Mozilla Firebox –

  • You need to right-click the tab toolbar and click “Menu Bar”. It will display the menu options.
  • Look for the “Tools” button and click on it.
  • You will have to click on the “Clear Recent History” option.
  • Press the “Everything” button (from the drop-down menu). You need to check every box. Click “Clear Now” when you are done.

Tips and Tricks to Logout of Facebook on Any Device

The below-mentioned steps will guide you to sign out of Facebook no matter what device you use.

  • Launch your favorite browser and type in Facebook.com.
  • Enter credentials to log in.
  • Use your Facebook and when you want to sign out of it, click on the upside-down triangle icon located in the top right-hand corner.
  • You need to click on the “Settings” tab (from the drop-down).
  • You are on a new page. Take a look at the left-hand side of the screen for the “Security and Login” option. It should be located just below the “General” option. Click on the “Security and Login” option.
  • Under the “Where You’re Logged In” section, you can see all the devices that you use your Facebook account on.
  • Click on the option that says “Log Out Of All Sessions” (located in the bottom right-hand corner).
  • If prompted with a warning about logging out, It will read, “This will log you out of Facebook from every device you’re currently logged in on. If you didn’t log in on any of these devices, we can help you secure your account.” You may want to click the “Log Out” button.

That’s it! The steps are simple and straightforward. You may not need professional help to execute the technique. If still you need any help you can call Facebook customer support service number to fix your Facebook account.

How to Fix Outlook Hotmail Connector Not Working?

Outlook Hotmail connector

Outlook Hotmail connector tool helps users to manage their Hotmail emails, calendar, and contacts. Microsoft is known for releasing the new versions of this connector from time to time. You may find your Hotmail connector to be not working as it should when there is a new version of the Outlook Hotmail connector available.

The recent version of the Outlook Hotmail connector has brought some important features that are quite useful for the users. If you are also facing a similar problem and looking to fix the Outlook Hotmail connector not working issue, you can go through the information provided below.

Features Introduced in Recent Version of Outlook Hotmail Connector

  • Junk Filter Settings

Now your blocked sender, safe recipient, and safe sender lists are synchronized between Hotmail and Outlook.

  • Integrated Send/Receive

The Send/receive feature now functions the same way as it does for your other Outlook accounts.

  • Integrated Connection Status

You can find the Hotmail account status in the Outlook status bar.

  • Rule Support for Secondary Accounts

You can apply rules to your Hotmail account in your Outlook email program, even when you have any other email account as a primary Outlook account.

  • Sync Your Drafts

The Drafts folder of your Hotmail account can be synchronized with the Draft folder of your Outlook program.

Now as you know the latest features of the Outlook Hotmail connector, you can follow the below-mentioned steps to fix the “Outlook Hotmail connector not working” issue. The following steps will guide in setting up the Outlook Hotmail connector tool.

NOTE: Before following the instructions provided below, it is recommended to uninstall the older version of your Outlook connector file. To uninstall the version, go to the Programs and Features section of your Windows Control Panel. Browse and find the connector to uninstall from your system. Once you have uninstalled it, you can follow the instructions provided below.

  1. To begin with, you will first need to download and install the compatible version (X64 or X86) of the Outlook Hotmail Connector. The installation process is simple and you can complete it simply by following the on-screen prompts on your screen.
  2. Once you are done with the installation process, you will need to open Outlook on your computer. If this is your first time using a connector tool, you will be asked to add a Hotmail account in a window on your screen. In the prompted window, you will need to click on the Yes
  3. On the next screen, you will need to enter your Hotmail account login information such as Your Name, Email Address, and Password in the provided fields. If you wish to make Outlook remember your Hotmail account password, make sure to select the checkbox next to the Remember password option in the same window.

NOTE: You can add a desired name in the Your Name field as it will only be used by Outlook.

  1. After entering all the required information in the provided field, you will need to click on the OK
  2. Once the installation gets completed, you will be able to see your Hotmail account available in the email sidebar along with contacts and other Outlook tabs.
  3. If you wish to verify the installation, you will need to click on the File option located on the top-left corner of the Outlook window. This will open a drop-down menu on your screen.
  4. From the drop-down menu, you will need to select the Info This will expand the menu on the right-hand side, from where you will need to select the Additional Information option.
  5. Under the Additional Information section, you will need to select the About Outlook Hotmail Connector
  6. Selecting the About Outlook Hotmail Connector option will open a small window on your screen where you will get the information about the Outlook Hotmail connector, including the Product ID.
  7. Once you have gone through the Outlook Hotmail connector window, you can press the OK button to exit from the window. You can then check whether you are able to send and receive emails as expected or not.

So, these are the steps that you will need to follow to fix the Outlook Hotmail connector not working. For live chat you can dial toll free outlook email customer support service number to fix your account.

How to Backup Windows Live Mail Folder & Contacts in Windows 10?

Windows Live Mail Backup

Windows Live Mail is known for keeping your email data in a hidden folder located on your computer. You will generally find the Windows Live Mail data files store in the following location- C:\Users\[User Name]\AppData\Local\Microsoft\Windows Live Mail\. If you wish to back up the Windows Live Mail folder & contacts in Windows 10, you can follow the information provided below.

Guide to Backup Windows Live Mail Folder & Contacts in Windows 10

To Save and Export Your Email Messages (To Backup Windows Live Mail Folders)

  1. Launch the Windows Live Mail program on your computer and click on the File option located on the top-left corner of the window. This will open a drop-down menu on your screen.
  2. From the drop-down menu that appears on your screen, you will need to select the Export email This will further expand the menu from which you will need to select the Email messages option.
  3. On the next screen, you will be prompted to specify the format that you wish to your email messages in. For this, you will need to select Microsoft Windows Live Mail option from the given list and click on the Next You will be directed to the next screen.
  4. Now, you will be prompted to determine a location where you wish to back up your email messages. For this, you can use the Browse button to go through files and folders on your computer for finding a location.

NOTE: Make sure that you back up your email messages to a safe location such as your “Documents” folder. Also, make sure that you providean empty directory for the backup.

  1. Next, you will be prompted to choose the folder that you wish to back up. For this, you will need to select the particular folder from the list or select the All Folders option if your wish to back up all the folders. Once you have backed up the folder, you will need to press the Next
  2. As you will click on the Next button, the export process will begin. Depending on the number of messages you are backing up, the process may take a while to complete. Once the process gets completed successfully, you can click on the Finish

To Save Your Windows Live Mail Contacts

  1. Launch Windows Live Mail email program on your computer.
  2. Once you have opened the email program, you will need to select the Contacts option from the menu located at the lower-left corner of the screen.
  3. Next, you will need to select the Export option from the Toolbar located at the top and select Comma Separated Values (.CSV) You will be directed to the Wizard window on your screen.
  4. On the first page of the wizard, you will be prompted to provide a location where you wish to save the back up of your Windows Live Mail contacts. Once you are done selecting the desired location, you will need to press the Next

NOTE: When choosing a location to save the backup of your Windows Live Mail contacts, it is suggested to select a safe directory, such as the Documents folder.

  1. On the next page, you will be prompted as to which details you wish to store. So, select the fields you wish to keep and press the Finish

To Restore Backups to Windows Live Mail

If you ever wish to restore the backups to your Windows Live Mail email program, you can do so easily by following the instructions provided below.

  1. Open the Windows Live Mail program on your computer and click on the File option located on the top-left corner of the window. This will open a drop-down menu on your screen.
  2. From the drop-down menu, you will need to select the Import messages Doing so will take you to the next screen.
  3. On the next screen, you will need to specify the format you are looking to import e-mail from. You will be provided a couple of options to choose from.
  4. Here, you will need to select the Windows Live Mail option from the given ones and click on the Next
  5. Next, you will be prompted to open the location where your email messages are stored. You will need to use the Browse button to get to the location.
  6. After you have opened the location from where you wish to import messages, the next screen will prompt you to choose the folder that you are looking to restore.
  7. So, select the desired folders or All Folders (if you wish to import all the folders). Once you are done selecting the folders, simply press the Next
  8. Clicking on the Next button will begin the importing process. Depending on the size of the backup, the process may take a while to complete. Once the process gets completed, just press the Finish button, and you are done. You will find your email messages in your Windows Live Mail under Storage folders>Imported Folder

So, these are the steps that you will need to follow to back up your Windows Live Mail Folders and Contacts in Windows 10.

How to Fix Outlook 2016 Instant Search Not Working Problem

instant search outlook

An incredible inbuilt feature with Microsoft Outlook 2016, Instant Search allows users to search for calendars items, messages, specific emails, etc. quite effectively. Sometimes, this feature shows some error and eventually stops working. When it doesn’t work, it requires immediate fix. Here are the issues that you may encounter when it is not working.

  • Outlook 2016 search is not showing all results.
  • Outlook fails to return any search results.
  • Outlook fails to find recent or older emails.
  • Search tab is not working and turns grey.
  • Outlook search doesn’t find a match.

 

You can try these steps out if the search bar remains invisible –

  • Open Outlook and go to “File”.
  • Click on “Options” and click “Customize”.
  • Under the “Choose commands from” section, select “All Tabs”.
  • Select “Search” (from the list of tab selections) and click on the “Add” option.
  • Click “OK”.

 

Fix Outlook 2016 Instant Search Not Working Issue

Read on to know how to ‘fix Outlook 2016 Instant Search not working’ issue.

  • Fix Outlook Indexing Status: When there’s an issue with the Instant Search feature, it fails to fetch hundred percent result. You may also not find recent emails in search results. Or, you may see results up to a particular date. You need to check the indexing status. Here are the steps –
  • You need to open Outlook 2016.
  • Click on the “Search” bar.
  • You will see the “Search Tools” option near “Close Search”. Click on it and choose “Indexing Status…
  • It will then load the Indexing Status. However, you may not find the exact match or the desired mails due to incomplete indexing status.

You need to fix or rebuild the index and resolve the search issue in Outlook 2016. There are two ways to do it –

  1. Repair MS Office Installation:
  • Go to “Control Panel” on your computer.
  • Click “Programs” > “Programs and Features”.
  • Look for the “Change” button and click on it.
  • Now, select “Repair” from the options and click on the “Continue” button.
  • The repairing will begin and will fix the search issue.

2. Using Outlook Index Repair Option:

  • Go to the “File” option in Outlook 2016.
  • Click “Options” > “Search”.
  • Now, click “Indexing Options…
  • A new window will open. You will have to click on the “Microsoft Outlook” option.
  • Now, select the “Advanced” button.
  • Click on the “Rebuild” option and press “OK”.

Steps to Resolve Incomplete Search Results Problem:

We have got two ways to fix the incomplete search results problem.

Increase Email Sync Slider:

  • Open Outlook and go to “File”.
  • Click on the “Account Settings” option.
  • Click “Account Settings…
  • You will be prompted to select email account and click “Change”.
  • Drag the slider to “All”.
  • Click “Next”.
  • Click “OK”.
  • Click “Finish”. (This will close the window. Outlook will restart.)
  • Outlook will index all the mail items. You can search your desired emails.

Allow Search to Display All Results: Outlook has limitation when it comes to showing or displaying the search results. Well, you can follow the steps below to see all results in Outlook 2016.

  • Go to “File” and click “Options”.
  • Click on the “Search” option and unselect the checkbox “Improve search speed by limiting the number of results shown”.
  • Press the “OK” button.
  • You can now restart the Outlook.

Repair Outlook 2016 Installation to Fix Greyed out Search Bar:

  • In Windows 10, go to “Settings”.
  • Click “Apps” and press the “Microsoft Office” button.
  • You need to click “Modify” > “Repair”.
  • Press the “Continue” button. (It will fix the greyed out search bar issue in Outlook).

Fix Personal Folder Outlook Data File (.pst) Using Inbox Repair Tool: The default location of the Outlook data file (.pst) is C:\Users\YOURUSERNAME\AppData\Local\Microsoft\Outlook. When something goes wrong in the data file, you will encounter issues in search. Using SCANPST.EXE or an Inbox Repair Tool, you can analyze and repair the damaged file. To use the tool –

  • Go to “File Explorer” > “C:\Program Files\Microsoft Office\Office16\” or “C:\Program Files (x86)\Microsoft Office\Office16\”.
  • Find and double-click “EXE”.
  • Select “Browse” (This will select the corrupt Outlook data file .pst).
  • To start the Outlook data file scan process, you need to press the “Start” button.
  • Click “Repair” – if the “Inbox Repair Tool” detects any error.
  • Click “OK”.

Hopefully, you have managed to resolve the issue. Your Outlook 2016 Instant Search option should be working perfectly fine now.

If you find any error, consider reaching out to the technicians at Outlook Customer Support!

How to Fix Facebook Scrolling Problem

fb scrolling issue

“Scrolling through my newsfeed will hang Facebook. I can go down a page or so, and then the only way to continue is to exit out and re-launch the program. This happens every time I scroll”, writes Kathy, a Facebook user. Another user, Michael, wrote, “I can’t get my news feed to scroll down. Facebook is not letting me scroll down in the newsfeed.

When I get to the bottom of ~10 posts and select the “More stories” button nothing happens. Also, when I select an item in notifications it either doesn’t do anything at all, or just freezes. Please correct this Facebook. It does this on every browser I use on my desktop computer.” If you, too, are seeing a problem with Facebook appears in your web browser, maybe there’s a cache or temporary data issue. Read on to know how to fix the Facebook scrolling problem.

Learn Tips to Fix Facebook Scrolling Problem

Facebook is the most popular social media platform that allows users to stay in touch, share pictures and videos, and businessmen can advertise their products or services. Despite its sophisticated features, Facebook is not completely free from errors. One of the issues currently troubling many users is the Facebook scrolling problem.

Here’s a quick guide to fix the Facebook scrolling problem.

  1. Clear Cache and Temporary Data: The scrolling problem in your Facebook account might have arisen due to your web browser’s cache and temporary data. Deleting these caches and cookies will get rid of the issue. Go to the browser’s settings or preferences to clear the temporary data. Use instructions specific to your browser version and the operating system.
  2. Remove Third-Party Extensions: If the above method didn’t bring a solution, check for any third-party extensions or programs in your browser. You must remove or disable the browser add-ons before accessing Facebook. If you want, you can restart the browser. This should fix the glitch.
  3. Try Another Web Browser: The third method lures you to try a different web browser. If your regular browser is giving errors, why not use another one. If you can access your Facebook account without an issue, the problem was with your previous web browser.

A few more solutions to try and fix the Facebook scrolling problem.

  • Slow Internet: Check for your internet connection and ensure it is good. The Facebook scrolling problem may relate to the slow internet connection. Do a speed test to know the speed.
  • Adjust Preferences: If you continue to see old posts and updates even after updating the news feed, you need to adjust your preferences. For that, you need to go to your Facebook account and navigate to the “News Feed Preferences” option. You will have options like “Prioritize who to see first”, “Unfollow people and groups to hide their posts”, “Reconnect with people and groups you unfollowed”, and “Manage your snooze settings”. Click on “Prioritize who to see first” and choose whose posts you don’t want to miss. When you do this, you will see their posts at the top of your News Feed.
  • Reinstall App: If the Facebook scrolling problem persists after clearing caches, you may consider reinstalling the app. Sometimes removing and reinstalling the app may fix the issue.

Contact Facebook Customer Support

If nothing works for you and your Facebook account continues to show errors, you should seek technical support from the industry-trained professionals. Facebook technical support is available round-the-clock.

What Is Facebook Error 994 and How to Fix It?

fb 994 error code

Although Facebook boasts over 2 billion active users, many people stop complaining about various shortcomings. One such issue that Facebook users are dealing with currently is the error code 994. Are you, too, getting Facebook error code 994? Let’s quickly understand what this error 994 is and what measures you should take to fix it.

What Is Facebook Error 994 and What Are the Main Causes?

This particular Facebook error code 994 can be seen when a user tries to sign in to his/ her account. The message reads – “Sorry, an unexpected error occurred. Error code -994”. When the error pops up on the screen, it not only stops you from accessing your Facebook account but also irritates and tests your patience. Some of the symptoms of Facebook error 994 are –

  • Your device freezes or hangs when this error occurs.
  • Error 994 appears and blocks the active program window.
  • Your computer slows down.
  • Not only does it block background processes, but also it stops many programs.
  • Critical messages are expected to pop up on the screen.

So, what are the main causes of the Facebook error code 994?

  • When you install a corrupted version of the Facebook app or downloaded an incomplete Facebook software.
  • The error code pops up when your device is running some malicious programs.
  • It can also occur if you are using a malicious network.
  • When your DNS network is filtered out of Facebook.
  • When you enter incorrect login details.
  • It can trouble you if using an outdated version of the Facebook app.
  • It may sometimes arise when the device has the wrong date set.

Now that you know the causes and symptoms, you should better be careful while accessing your Facebook account. Pay adequate attention and stay away from using any malicious product.

8 Best Methods to Resolve Facebook Error Code 994

If you stumble upon this specific Facebook error code while trying to access your account, we bring you the underneath methods or techniques. Try these effective tips and you will surely do away with the issue. The methods are easy and can be used by anyone. Take a look –

  1. Use Correct Login Credentials: You might run into this Facebook error code 994 if you enter incorrect login details. Be watchful and enter the right username and password.
  2. Update App Regularly: Facebook sends out updates from time to time. If your device doesn’t display any update, you can do it manually. Regular update clears up various tech bugs and minor issues. And the possibility of seeing the error code 994 is pretty high when you have an outdated version of the app. What are you waiting for? Go to the Play Store on your device and look for the update immediately.
  3. Check Your Internet Settings: Make sure your DNS has not been changed and you have valid IP settings. It is best advised that you should use Google DNS in your internet settings.
  4. Set Correct Date and Time on Your Device: Since some of the users claimed to have resolved this issue by setting the correct date and time. You should give it a try and you might succeed in clearing this issue.
  5. Say NO to Wi-Fi and Use Mobile Data: Sometimes, the culprit is your ISP (Wi-Fi). When you encounter the code, switch to your mobile data.
  6. Uninstall or Delete Malicious Program: It is just a human tendency to try out new things, to experiment with new stuff. If you have installed unnecessary software or third-party applications that might pose a threat to your security, delete them at once. Save yourself from these apps or programs by removing them!
  7. Close Conflicting Programs: Did you get a runtime error? It might have happened due to programs conflicting with each other. You can resolve this by opening the “Task Manager” and clicking “Ctrl + Alt + Del” together. You can then see the list of programs running currently. Select the “Processes” tab, try to stop all the programs one by one, and click the “End Process” button. You will be able to identify the program that is causing the issue. You can then learn to reinstall the program.
  8. Reinstall Graphics Driver: If this is a runtime error, it might have happened due to a bad graphics driver. You need to reinstall your graphics driver. Open your “Device Manager”. You can then locate the graphics driver. Right-click the video card driver and click uninstall. Restart your computer then.

If you still need technical assistance, contact Facebook Customer Support immediately!

Easy Steps to Fix Facebook Error ‘Sorry, Something Went Wrong’

FB Error something went wrong

Facebook is your go-to social media platform. It remains the “single most effective social media marketing platform” and boasts being the most popular social network. Well, there’s no denying that Facebook is growing. It not only helps you get in touch with your old friends and colleagues but also allows you to buy, sell, and trade online. Despite all these amazing qualities, Facebook is not completely free from issues. One of the most common issues that troubles users is ‘Sorry, Something went wrong. Please try closing and re-opening your browser window’.

“Please help me to access my Facebook account. Whenever I try to login my account, I am getting this error “Sorry, something went wrong. Please try closing and re-opening your browser window” I have deleted the cookies of browser. Kindly do the needful.” – Not being able to access your social media account, i.e. Facebook account can be a bummer. It frustrates you when you don’t know what’s causing the error. ‘Sorry, something went wrong’ states no further explanation why this error has occurred. Well, you don’t need to panic at all. Your Facebook profile is safe, your personal information is secured, and there’s nothing wrong with it. Below, we have explained the easy steps to fix the Facebook error.

  • Try Reloading Webpage: When you encounter the “Sorry, something went wrong…” error message while trying to access your Facebook profile, you may consider reloading the webpage. (Since most of the common errors on Facebook are temporary, you should be patient handling these errors. In this case, you can simply have patience and let Facebook alone deal with it.)
  • Disable Extensions and Add-ons: If you are using extensions or add-ons on your web browser, you can always disable them anytime. You must understand that such errors often occur when there’s a conflict between various extensions or add-ons and the Facebook client. You just have to learn the techniques to disable the add-ons from your web browser. Here’s what you need to do if you’re a Google Chrome user –
  • Launch your browser and click the “Menu” icon. (This is the three horizontal dots.)
  • Click on the “More Tools” option and select “Extensions
  • Here, you need to select “Remove” and delete the extension.
  • That’s how you disable extensions on your browser.

If you are an Internet Explorer user, here’s what you need to do.

  • Open Internet Explorer and click on the “Tools” icon.
  • Next, you are required to go to ‘Manage’ add-ons.
  • Select ‘All add-ons’ under the ‘Show’ option.
  • Here, you must select the add-ons that you want to disable.
  • Click “Disable
  • Restart the browser.

You should be able to access your Facebook account without any error.

  • Clear Cache and History of Your Browser: You will be able to fix the error (in the question) by simply deleting the cache and history of the browser.

For Chrome users, the steps are as follows:

  • Click on the “Menu” icon and then go to the “More Tools” option.
  • Access “Clear Browsing Data” and clear cache.
  • Restart the browser.
  • Reset Your Account: You may try resetting your account to erase the problem when the above-mentioned techniques don’t work.

Need assistance? Reach out to the skilled and experienced professionals at Facebook Customer Service and avail of yourself round-the-clock customer support.

How to Fix “Windows Live Mail An Unknown Error Has Occurred”?

Like any other program or application, Windows Live Mail is also prone to issues and error, Themost common error users experience in Windows Live Mail is the “an unknown error has occurred” followed by an error code. While the error can be caused due to different reasons, most of the users experience it when trying to delete or move their email conversations. If you are also seeing this error due to this reason, you can follow the workarounds provided below.

Ways to Fix Windows Live Mail “An Unknown Error Has Occurred”

Below are the four different workarounds that can help you overcome the “an unknown error has occurred” in your Windows Live Mail program.

  1. Unlock the Stubborn Emails by Feigning Forwarding Multiple Emails

Though you can drag unwanted email messages to the Deleted Items folder one by one, it can be quite annoying if you wish to move/delete an entire conversation/folder or multiple conversations. If you will Feign forwarding multiple emails, it will unlock the stubborn emails and let you move or delete them easily. You can try to simulate forwarding multiple emails by following these steps:

  • Select the emails by first clicking on any email and then using the SHIFT key to click and select more emails. If you find the Forward button turning grey on selecting a message, it means that a particular message is the stubborn one which is tough to be forwarded.
  • Now, you will need to hold the Shift key on your keyboard and click the emails up and down until you find the faulty one.
  • Next, you will need to click on the Forward As you will click on it, you will get another error message that reads “One or more messages could not be attached. Select OK to continue creating the note.” Here, you will need to click on the Cancel option.
  • Following these steps will somehow unblock those emails and with the selection on, you will be able to delete them by clicking on the Red X (delete)
  • Also, the emails that turned the Forward button grey, can now be removed easily.
  • You will need to follow the same process until you get rid of the message you wanted to delete when you saw the annoying error.

 

  1. Remove One Email at a Time

 

  • Right-click on the email and then on the Open option. You will see the same error message on your screen.
  • Now again right-click on the email and click on the delete option. This time, you should be able to remove the message successfully.

 

  1. Move the Email to One Folder to Delete Them

 

  • Start by creating a folder. Give a suitable name to the folder, like “unwanted messages”.
  • Next, you will need to move the messages to the folder one at a time.
  • Once you have mode the desired messages to the folder, you can then delete the folder.

 

  1. Remove the Emails using Web Browser

As Windows Live Mail is known for using synchronization to retrieve your messages, any email you delete on the web, the same will also get removed from your application. Similarly, removing a message using the Windows Live Mail will also delete it on the web. So, if you are unable to remove an email using the Windows Live Mail app, you can use the web version to remove it. Below are the steps that you will need to follow.

  • Sign in to your MSN homepage and click on the Outlook mail You will find all the messages here as well.
  • Once you are logged in to your account, simply remove the emails that are causing an issue and then delete them from the Delete box too.
  • Then, log out of your MSN account and check your account in the mail application.
  • All the messages will be removed from the app as well.

So, these are the workarounds that you can follow to fix the Windows Live Mail “an unknown error has occurred”. For any further support you can contact Windows live mail customer service number to get fix your email problem.

What Are Hotmail Server Settings for iPhone

hotmail server setting iphone

There are two ways you can add your Hotmail account (now Outlook) to your iPhone – Automatic configuration and manual configuration. While the automatic configuration process requires you to only provide your Hotmail username and password, however, for manual configuration, apart from username and password, you also need to have the Hotmail server settings. These Hotmail server settings are necessary to set up your Hotmail account for sending and receiving emails, and they are based on either IMAP or POP settings. To know the Hotmail server settings for iPhone and how to set up your Hotmail account on iPhone, go through the information provided below.

Hotmail Server Settings for iPhone

For IMAP

  • Server:office365.com
  • Port: 993
  • Encryption: SSL/TLS

For POP

  • Server:office365.com
  • Port: 995
  • Encryption: SSL/TLS

SMTP Settings

  • Server:office365.com
  • Port: 587
  • Encryption: STARTTLS

 

Once you have these Hotmail server settings, you can follow the instructions provided below to set up your Hotmail account on iPhone.

  1. On your iPhone, tap on the Settings app icon in the applications menu. You will be directed to the settings section of your iPhone.
  2. In the Settings section, you will need to scroll down and tap on the Accounts & Password
  3. Next, in the Accounts & Password section, you will need to tap on the Add Account In case you are using an iOS 10 device, you will need to go to Mail>Accounts>Add Account option.
  4. On the next screen, you will see a list of different email services. From the displayed list, you will need to select the Exchange Doing so will direct you to the next screen where you will be prompted to enter your Hotmail account email address.
  5. Enter your Hotmail account email address and description in the relevant field and tap on the Next option located on the top-right corner. You will be prompted to sign in to your account on the next screen. You will find the following two options on your screen:
  • Configure Manually
  • Sign In

If you select Configure Manually option

  1. If you wish to enter the Hotmail server settings for iPhone using the Hotmail server settings, you will need to tap on the Configure Manually Then, you will need to enter the required information in the relevant fields using the Hotmail server settings provided earlier. In case, there is any additional information you are prompted to provide, you can consider using the following information wherever required.

User Information

  • Email Address: Enter the email address you wish to set up
  • Password: Enter the password of your Hotmail account
  • Display Name: Enter the name you wish your email recipient to see.
  • Description: Add a description of your Hotmail account.

Incoming Mail Server Settings

  • Host Name:office365.com
  • Username: Enter your email address which you wish to set up
  • Port: 143 or 993 (for IMAP) | 110 or 995 (for POP)
  • Server or Domain: This is your email provider (Example hotmail.com, outlook.com)
  • SSL: SSL is enabled by default in the Outlook

Outgoing Mail Server Settings (SMTP)

  • SMTP Host Name:office365.com
  • SMTP Username: Enter the email address you wish to configure
  • SMTP Password: Enter the password associated with your Hotmail account
  • SSL: SSL is enabled by default in Outlook

 

  1. Once you are done entering the information in the appropriate fields on your screen, simply follow the on-screen prompts to complete the configuration process.

If you tap on the Sign In option

  1. In case you select the Sign in option instead of Configure Manually option, you will need to enter the password of your Hotmail account in the provided field and tap on Sign in or Next
  2. The mail application may ask for certain permission. You will need to tap on the Accept option to grant permission.
  3. Then finally, you will need to enable the service you want to sync with your iPhone by tapping on the slider next to the particular service. After you are done with the configuration process, tap on the Save

NOTE:

  • In case you have Microsoft 365 work or school account which uses Microsoft 365 for business or Exchange-based accounts, it is suggested to talk to your Microsoft 365 admin or technical support team.
  • As an alternate option to set up your Hotmail account on iPhone using the Hotmail server settings, you can consider using the Hotmail mobile app (available by the name Microsoft Outlook). The application is available for iPhone, so you can easily download and install it from the App Store to access your Hotmail account.

So, now as you know the Hotmail server settings required for setting up your Hotmail account on iPhone, you can easily access and manage your Hotmail account. You can also dial Hotmail Customer Support helpline number for further assistance.

How to Fix “sec_error_ocsp_invalid_signing_cert” Error in Hotmail?

One of the most annoying issues that you may experience in your Hotmail account is the error that reads “Sec_Error_Ocsp_Invalid_Signing_Cert”. You will generally see this error when trying to access your Hotmail account. While some suggest it to be a temporary error that occurs with Hotmail and Bing, it is also considered by some to be a misconfiguration of a security feature by Microsoft that mainly affects users who use Mozilla Firefox to access their Hotmail account. If you are facing this issue with your Hotmail account, you can consider fixing it by following the information provided below.

Guide to Fix “Sec_Error_Ocsp_Invalid_Signing_Cert in Hotmail

When you need to access Hotmail (now Outlook), OneDrive, or any other Microsoft online services, you are asked to login to live.com. While the users who use Google Chrome or Internet Explorer are most likely to get directed to the login page to access the desired Microsoft service, however, if you are using Mozilla Firefox, you may see the following error page when entering the URL live.com in the address bar of your Firefox browser.

Secure Connection Failed

An error occurred during a connection to outlook.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Please contact the website owners to inform them of this problem.

Misconfigure Security Feature (OCSP Stapling)

If you are seeing this error in your Firefox browser when trying to access your Hotmail account, the reason for it is most likely to be the misconfiguration of security features at the Microsoft’s end. The Microsoft has unintentionally misconfigured a security feature (OCSP stapling) on their servers, which is makes the Mozilla Firefox browser to send you an expired assurance about the validity of their certificate.

If this could be the reason in your case, you can consider following the instructions provided below.

  1. Open Firefox web browser on your computer and enter about:config into the address bar. If prompted, you may need to configure the info message. Doing so will open a page on your browser’s window.
  2. Once the page gets opened on your browser’s window, you will need to search for the preference named ssl.enable_ocsp_stapling.
  3. Next, you will need to double-click on it and the value of it to
  4. Changing the value to falsewill degrade a security feature in Firefox.
  5. Make sure to revisit here when Microsoft fixes the cause at their end to undo the change you made.

Use Any Other Web Browser

In case even after following the above-mentioned instructions,you are still seeing the “Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT” when accessing your Hotmail account, it is recommended to consider changing your web browser. Instead of using Mozilla Firefox to access your Hotmail account, you can choose browsers like Microsoft Edge, Internet Explorer, Google Chrome, or Apple Safari. As the Firefox browser users face this error, switching to some other browser should help you overcome the problem.

NOTE: Google Chrome can be a good option to use instead of Mozilla Firefox to access your Hotmail account as Chrome discontinued OSCP (not Stapling) sometimes back. So, you are most likely to not face the error in your Chrome browser.

Though it is not an actual cause of the error, however, not to leave any chances, it would be best to also keep your browser up to date. Also, it is suggested to clear the cache and cookies from your browser if by any chance you face the error in your browser (including Firefox). Below are the steps to clear cache for popular browsers like Google Chrome, Apple Safari, and Microsoft Edge.

For Mozilla Firefox

  • Click on the Menu button in your Firefox browser.
  • Next, select the “Options…” option and click on the “Privacy & Security” panel.
  • Then, selectthe Clear Data option from the Cookies and Site Data
  • After that, select the checkbox next to the Cached Web Content
  • Then, press the Clear button and close the about:preferences

Clearing Cache from Apple Safari

  • In theHistorysection of your Apple Safari web browser, click on the Clear History
  • Next, select the particular time range for which you wish to clear your browsing history.
  • Then, simply remove the cache for your Safari browser.

Clearing Cache from Google Chrome

  • Click on theMore icon (three vertical dots) located on the top-right corner of your chrome browser window.
  • Next, select theMoretools option and click on the Clear browsing data
  • Then, choose the preferredtime range from the top to clearthe cache for a particular duration. If you wish to delete everything,select theAll-time
  • After that, select the checkbox next to “Cookies and other site data” and “Cached images and files” option.
  • Then,click onthe Clear data option to remove the cache and cookies.

For Microsoft Edge

  • Open the Microsoft Edge browser and click on thethree dots icon located on the top-right corner.
  • Next, you will need to select the History option from the menu and select the Clear history
  • Then, select the checkbox next to Cached data and files and Cookies and saved website data
  • Then, simply click on the Clear button to remove the cache for your Edge browser.

After that, simply follow the on-screen prompts to remove the caches from your Safari web browser.