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Microsoft Windows Live Mail Not Working?

windows live mail not working

As support for the Windows Live Mail program has been withdrawn by Microsoft, users face one or the other problems frequently with their email program. If you ever face a similar situation and find your Windows Live Mail not working as it should, you can consider following the different workarounds provided below.

Ways to Fix Windows Live Mail Not Working

1) Run the Windows Live Mail as Admin and in Compatibility Mode

Sometimes, the problem can be resolved with a few changes in compatibility settings. However, you will need to run the application with administrative permission. To know how to make those changes, go through the steps provided below:

  • On your computer, go to C:\Program Files\Windows Live Mail or C:\Program Files(x86)\Windows LiveMail.
  • Next, you will need to right-click on the exe file and go to Properties option.
  • Then, you will need to click on the Compatibility tab and select the checkbox next to checkbox next to the Run this program in compatibility mode
  • From the drop-down menu that appears on your screen, you will need to select the Windows 7 option.
  • Then, make sure to select the checkbox next to the Run this program as an administrator
  • Once you are done making the changes, you will need to confirm them and restart your Windows Live Mail program.

 

2) Reconfigure Windows Live Mail account

Reconfiguring your Windows Live Mail account preferences is also an ideal solution to overcome the problem of Windows Live Mail Not working. Before Windows 10 was introduced, using Windows Live Mail was easy to use on the previous Windows, with the latest Windows, a user faces a lot of issues with their email program on Windows 10. The problems occurred because of the conflict between Windows Live Mail and Outlook apps (newly introduced). To avoid the conflict, you can consider reconfiguring your Windows Live Mail account.

 

3) Check Windows Firewall and Third-Party Firewalls

Whenever an issue occurs with a connection-dependent application like Windows Live Mail, it is suggested to check the Firewall settings. Windows Firewall is responsible for maintaining the security of your system from foreign threats. As Windows Live Mail needs to connected to a dedicated server for accessing and synchronizing the inbox, sometimes Firewall may consider it as a threat and prevent the email program from functioning. If the Windows Firewall is configured for blocking Windows Live Mail, follow the steps provided below to allow Windows Live Mail through Windows Firewall:

  • Go to the Windows Search bar, enter Firewall in the provided field and open it.
  • In the Firewall window, you will need to click on the ”Allow an app or feature through Windows Firewall” link.
  • Next, you will need to click on the “Change settings” button. Here, you will need to have the administrative permission to be able to make the changes in Firewall settings.
  • Now, in the “Allowed apps and features” dialog box, you will need to scroll down and select the checkbox next to following protocols for both Private and Public network:
    • Windows Live Communications Platform
    • Windows Live Communications Platform (SSDP)
    • Windows Live Communications Platform (UPnP)
  • Once you are done making the changes, confirm them and restart your computer.

 

4) Disable your Antivirus Program

Another cause responsible for Windows Live Mail not working can be your antivirus program. Due to security reasons, sometimes your antivirus application can block certain applications (including Windows Live Mail) from running. So, it is necessary to make sure that Windows Live Mail is added to the list of exceptions in your antivirus program. For further assistance regarding your antivirus program, you can reach their customer support.

 

5) Use a new Windows Live Mail account

Due to the different changes made by Microsoft, your old Windows Live Mail account might not function properly in Windows 10.  Also, as Windows Live Mail is not supported anymore and can’t be obtained easily like Windows native app, it can be considered that the problem could be occurring due to the old Windows Live Mail account. To address this, it is suggested to try to sign in with an alternative account and look for the changes. This may be a bit time-consuming process but may help you fix your email program. F

However, to do so, you will first need to make sure that you are using an exclusive Windows Live Mail on your Windows 10 computer. If you would have combined it with any other email clients, the WLM client might not function, especially if the account you are using is one of the Microsoft account (Hotmail, MSN, Outlook, etc.). So, make sure to log out of all other e-mail clients before following the steps provided below.

  • Launch Windows Live Mail on your computer.
  • Next, you will need to click on the Account icon and select Sign out of Windows Live Mail option from the drop-down menu.
  • Then, you will need to sign in using an alternative email account and look for the changes.

 

6) Repair Installation

Sometimes, the problem with your Windows Live Mail can occur due to the misconfiguration of your email program. Although you can try overcoming the issue by reinstalling the WLM, however,

Instead of reinstalling the whole Essentials Suite, it is suggested to run a repair function. Below are the steps that you will need to follow to repair the Windows Live Mail installation.

  • On your computer, you will first need to go to the Windows Search Here, you will need to type Control Panel in the provided field and open it from the search result.
  • Next, you will need to go to Category view and select the Uninstall a program
  • Then, you will need to double-click on Windows Essentials 2012
  • After that, click on the Repair all Windows Essential programs option and wait for the procedure to get completed.
  • Once the repairing process gets completed, you will need to restart your computer and look for the changes.
  • In case repairing the installation doesn’t fix the problem, you can consider reinstallation.

 

7) Reinstall Windows Essentials 2012

If you’re unable to resolve the issues using the installation repairing process, you would want to consider the reinstallation process. The main cause for the majority of issues in Windows Update that interfere with Windows Live Mail application in Windows 10.

Also, Windows Essential programs are affected by other pre-installed applications that cover the same category. So, is possible, consider uninstalling Outlook and use Windows Live Mail exclusively. In case you are not aware of the process with Windows Essentials 2012, you can follow the steps mentioned below:

  • Go to the Windows Search bar and enter Control Panel in the search field to open it.
  • Next, you will need to go to the Category view and select the Uninstall a program
  • Double-click on Windows Essentials 2012 and click on the Remove one or more Windows Essentials programs
  • Then, you will need to select the checkbox next to the Windows Live Mail option and click on the Uninstall
  • After that, restart your computer and download Windows Essentials 2012.
  • Once the set up gets downloaded, you will need to right-click on the setup and run it as an admin.
  • Here, you can install either all Windows Essentials applications or select only the Windows Live Mail app.
  • Once you are done installing the desired application, restart your computer and check if the problem is resolved or not.

 

8) Try Third-Party Alternatives

In case none of the above-mentioned solutions help you resolve the issues with your Windows Live Mail program, you can try looking got for alternative solutions. Apart from Windows Live Mail, there are numerous other email clients available online. You can search for these email clients online and use the one which matches your requirements the most.

If Windows Live Mail isn’t blocked by your antivirus, perhaps you can fix the problem by disabling or removing your antivirus. Certain antivirus tools just aren’t compatible with older software, and if you’re unable to run Windows Live Mail, try removing or disabling your antivirus.

So, these are the different workarounds that you can follow to fix issues with your Windows Live Mail program.

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