How to Fix Blocked or Suspended Account in Outlook Email?

If you are trying to sign in to your Outlook email account but are not able to access it, this problem may be occurring because of different reasons such as:

  • Microsoft blocked your account after noticing some suspicious activities.
  • Someone hacked your account and changed the password.
  • You are entering the wrong password

If you are sure that you are entering the right password, then the reason would be either your account is blocked or hacked. In case your account is blocked, you can wait for few hours before trying to sign in to your account as Microsoft would have blocked it temporarily to prevent any misuse of your account. However, if you have already waited for quite long, then resetting your password is the best way to regain your Outlook email account. Below are the steps to help you reset your account password quickly:

Steps to Reset Outlook Email Account Password

1.) Go to the sign-in page of Outlook and enter your user ID.

2.) Click on the Forgot my password link on the next screen. You will be directed to a new page where you will get multiple options and you will need to select any one of the options as the reason for resetting your password. Click on the Next button.

outlook forgot password

3.) Now, you will need to enter the captcha shown on the screen in the field and click on the Next button. You will be prompted to verify yourself as the owner of the account by selecting any one option displayed on the screen.

4.) You will see these three options on the screen:

Selecting anyone from the first two options and clicking on the Send code button, you will receive a Security Code on your email/phone (as per the option selected). Enter the security code on the next screen and click on the Next button to get to the Password Reset page.

5.) On the Password Reset page, create your new password and click on the Next button to get access to your account.

Note: In case you are not able to verify yourself with the first two options (Step 4), select the third options I don’t have any of these and follow the on-screen instructions to get access to your account.

For any further information or to get any other issue fixed in your Outlook email account, feel free to call on our 24-hour toll-free number. As a leading third-party Outlook customer support service provider, we always aim to serve our customers with 100% working solutions for all their Outlook email related queries. Apart from calling, customers can also send us their queries via email or can have an instant chat with our technical expert via live chat support.

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